Your privacy matters to 168ph. This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use the 168ph platform. By creating an account or continuing to use our services, you consent to the practices described in this document.
1. Overview
168ph ("we," "us," or "our") is committed to protecting the privacy of everyone who uses our online casino platform. This Privacy Policy applies to all personal data collected through 168ph.app — whether you're browsing as a guest, registering for a new account, or playing your favourite games like baccarat, roulette, or fishing games.
We operate in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. The National Privacy Commission (NPC) oversees data protection in the Philippines, and we take our obligations under this law seriously.
This policy applies to all users accessing 168ph from the Philippines, and covers data collected online through our website and any related digital services. It does not cover data practices of third-party services that may be linked from our platform.
2. What Personal Data We Collect
When you use 168ph, we may collect the following categories of personal data depending on how you interact with our platform:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Registration / KYC verification |
| Contact Data | Email address, mobile number, home address | Registration / account updates |
| Financial Data | GCash / Maya account, bank details, transaction history | Deposits and withdrawals |
| Technical Data | IP address, browser type, device ID, cookies | Each site visit |
| Usage Data | Games played, bet amounts, session duration, login history | While playing |
| Communications Data | Support chat logs, email exchanges, survey responses | Customer support interactions |
We do not collect sensitive personal information (such as health data, political affiliation, or religious beliefs) unless required by law or with your explicit consent. We never store full card numbers — payment card data is handled directly by certified payment processors.
3. How We Collect Your Data
168ph collects your personal data through several channels. Here's how that typically happens:
- Direct Submission: When you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or fill out any form on 168ph.app.
- Automated Technologies: Cookies, web beacons, and server logs automatically capture technical and usage data each time you visit our platform. See the Cookies section for more details.
- Third-Party Providers: Payment processors (e.g., GCash, Maya, BDO), identity verification partners, and game providers may share relevant data with us to complete transactions or comply with regulatory requirements.
- Referral Sources: If you arrive at 168ph through a marketing campaign or referral link, we may record the source for analytics and bonus attribution purposes.
4. How We Use Your Personal Data
168ph only uses your personal data for legitimate, specified purposes. We will never use your information in a way that's incompatible with why it was originally collected. Here are the primary ways we use your data:
- Account Management: To create, verify, and maintain your 168ph player account, including identity verification required by law.
- Transaction Processing: To handle your deposits, withdrawals, and bonus crediting accurately and securely in Philippine Peso (₱).
- Legal Compliance: To meet obligations under Philippine law — including Anti-Money Laundering (AMLA) reporting, age verification, and regulatory audits by relevant gaming authorities.
- Fraud Prevention & Security: To detect and prevent suspicious activity, account abuse, cheating, and unauthorized access to your account.
- Customer Support: To respond to your inquiries, resolve disputes, and provide assistance when you reach out via live chat or email.
- Service Improvement: To analyze gameplay patterns, platform usage, and technical performance data so we can make 168ph better for everyone.
- Marketing Communications: To send you promotional offers, bonus notifications, or news about 168ph — but only if you've opted in. You can unsubscribe at any time.
- Responsible Gaming: To monitor for signs of problem gambling behavior and apply self-exclusion or limit-setting tools as requested.
Legal Basis: We process your data on the following lawful grounds: (a) performance of a contract (your account agreement with 168ph); (b) legal obligation; (c) legitimate interests; and (d) your consent, where applicable. You may withdraw consent for marketing at any time without affecting other processing.
5. Sharing Your Personal Data
168ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share data only where necessary and only with parties bound by appropriate confidentiality and security obligations. Data may be shared with:
- Payment Processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and other licensed payment service providers — solely to process your transactions.
- KYC / Identity Verification Partners: Third-party providers who assist with identity document verification and age checks as required by Philippine regulations.
- Game Providers: Licensed game software suppliers who need certain session data to deliver games and resolve disputes.
- IT & Hosting Providers: Cloud and server infrastructure partners who store and process data on our behalf under strict data processing agreements.
- Legal and Regulatory Authorities: Philippine government agencies, law enforcement, courts, or gaming regulators when required by law or valid legal process.
- Fraud Prevention Services: Industry-standard fraud detection and responsible gaming flagging services.
All third parties with whom we share data are required to implement appropriate security measures and to use the data only for specified, agreed-upon purposes. We do not transfer personal data outside the Philippines without ensuring adequate protection is in place, in accordance with the Data Privacy Act.
6. Cookies and Tracking Technologies
Like most websites, 168ph uses cookies and similar tracking technologies to improve your experience on our platform. A cookie is a small text file stored on your device that helps us recognize you and remember your preferences.
We use the following types of cookies on 168ph.app:
- Essential Cookies: Required for the site to function. These include session cookies that keep you logged in and security tokens. You cannot opt out of these without disabling the platform entirely.
- Performance & Analytics Cookies: Help us understand how players navigate the site — which games are popular, where users drop off, and how to improve load times. Data collected is aggregated and anonymized.
- Functional Cookies: Remember your language preferences, your last visited game, or other personalization settings to make your experience smoother.
- Marketing Cookies: Used only if you've opted in to marketing communications. These help us measure the effectiveness of promotional campaigns and deliver relevant offers to you.
You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may impact the functionality of parts of 168ph.app. We do not use cookies to build profiles for third-party advertising networks.
7. Data Security
Protecting your personal data is a top priority at 168ph. We implement a combination of technical and organizational security measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. These include:
- SSL/TLS encryption for all data transmitted between your device and 168ph servers.
- Encrypted storage of sensitive data including passwords (hashed) and financial account references.
- Multi-factor authentication options for account login.
- Strict access controls — only authorized 168ph personnel with a legitimate need can access personal data.
- Regular security audits, penetration testing, and vulnerability assessments.
- Secure payment integrations with PCI-DSS-compliant processors for all ₱ transactions.
- Automated alerts for unusual login attempts or account activity.
Your responsibility: Please keep your 168ph password secure and do not share it with anyone. We will never ask for your full password via email, SMS, or live chat. If you believe your account has been compromised, contact our support team immediately at support@168ph.app.
8. Data Retention
168ph retains your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. In practice, this means:
- Account Data: Retained for the lifetime of your account plus a minimum of five (5) years after account closure, as required by Philippine AML regulations.
- Transaction Records: Minimum of five (5) years from the date of each transaction, in line with financial recordkeeping requirements.
- Support Communications: Retained for three (3) years after the case is resolved.
- Marketing Preferences: Until you withdraw your consent or three (3) years of inactivity, whichever comes first.
- Technical Logs: Typically retained for ninety (90) days for security monitoring purposes, then deleted or anonymized.
Once retention periods expire, your personal data is securely deleted or anonymized in a way that it can no longer be linked back to you.
9. Minors and Age Restrictions
168ph strictly prohibits use of our platform by individuals under the age of 21 years, consistent with Philippine gaming laws. We do not knowingly collect personal data from anyone under 21.
If we discover that a minor has created an account or provided personal data, we will immediately suspend the account, void any associated bets, and delete the personal information as soon as reasonably possible. If you believe a minor has accessed 168ph using your details or a separate account, please notify us at support@168ph.app immediately.
Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms.
10. Your Data Privacy Rights
Under the Data Privacy Act of 2012 (RA 10173), you have specific rights over your personal information held by 168ph. We are committed to honoring these rights promptly. You may exercise any of the following: